✦ Frequently Asked Questions
Q1: What is the Minimum Order Quantity (MOQ) for custom logos and branding?
A1: The MOQ for adding a custom logo starts at ≥ 5 sets. More comprehensive customizations, such as custom language configurations or color configurations, require ≥ 20 sets.
Q2: Can we customize the massage manipulator and movement mechanisms?
A2: Yes, you can choose from 4D/3D telescopic manipulators, kneading movements, synchronized kneading and beating, or fixed-point eight-push movements. Manipulator and movement customization requires an MOQ of ≥ 50 sets.
Q3: What default languages are supported by the intelligent voice control system?
A3: The basic default supported languages include Chinese, English, Thai, and Vietnamese. Other languages can be customized and discussed upon request.
Q4: What are the packaging specifications and container load capacities?
A4: The standard packing box dimensions are 132x75x112 cm, with a Net Weight of 65.8 kg and a Gross Weight of 80 kg. A 20'FT container holds 24 pcs, and a 40'HQ container fits 54 pcs.
Q5: Does the massage chair support space-saving placement?
A5: Yes, the chair features a one-button zero gravity function. When reclined, the required distance against the wall is only 12 cm, allowing for high space efficiency.
Q6: What voltage levels is this equipment compatible with?
A6: The equipment supports a rated voltage range of 110V to 230V at 50-60HZ, making it fully compatible with various international power grid standards.