Q
Are you a factory or a trading company?
We are a factory and also operate as a trading company to provide comprehensive services.
Q
What is your Minimum Order Quantity (MOQ)?
The minimum order quantity varies depending on the product. For specific details, please consult us with an inquiry. We can also supply samples for evaluation.
Q
How long is the production lead time?
The delivery date of the product depends on the quantity ordered. Generally, production takes about 35-45 days.
Q
Do you accept OEM/ODM orders?
Yes. All products can be customized through OEM/ODM services to meet your specific requirements.
Q
What is your standard payment term?
We accept T/T, Visa, and Alibaba Trade Guarantee. Payment terms require either 100% advance payment or a 30% advance payment with the balance settled before shipment.
Q
What are the warranty terms for your products?
We provide a standard warranty period of one year for our products.