Q1 Is the sample available prior to ordering? Is it free of charge?
Yes, sample is available prior to ordering. You will get a free sample when you pay for the shipping charges.
Q2 Is there mini order requirements?
Generally speaking, we don’t have mini order requirements on most of items. For the details, please inquire further.
Q3 Is the price negotiable if large order?
Yes, special discount is available based on the quantity of order.
Q4 What is your warranty policy?
We specify the warranty of each item on detailed description. Our warranty covers components, castors, pneumatic cylinders, mechanism and parts of products.
Q5 Is the LCL order acceptable? How to handle it?
Yes, LCL is acceptable. If you work with a shipping agent, all you need to do is to advise their contact details. If you have never worked with a shipping agent, please contact us and we will work with a reliable carrier to manage the shipment.
Q6 Is custom item acceptable?
Yes, we accept custom items, including OEM and ODM. We will be pleased to discuss further about specific requirements.