Frequently Asked Questions
What are your terms of delivery?
We accept FOB and CIF. You can choose the one which is the most convenient and cost-effective for you.
How much are the shipping costs, and how long does it take?
This will depend on the size of your goods and the method of shipping (by sea or by air) and your designated port or airport. We will evaluate the cost based on the information provided.
When can I get the price?
We usually quote within 1-5 hours after we get your inquiry. If you are very urgent to get the price, please let us know so we will regard your inquiry priority.
What about the lead-time for mass production?
Honestly, it depends on the order quantity and the product. Usually, our lead-time is 15-25 days after the order is confirmed. For the busy season, it is better to place the order in advance to prevent any delays.
What materials are used for the swivel chair's cushion and backrest?
The backrest is constructed using premium fishing wire mesh for optimal ventilation. The seat cushion is built with ergonomically shaped cotton, featuring a seat shell and a new bending plate pure cotton belt structure.
What are the exact dimensions of the Swivel Chair model?
The dimensions of the Swivel Chair model are: Overall Height: 116cm, Armrest Width: 66cm, Seat Depth: 63cm, and Seat Height: 45cm.