Q
Are there differences between real products and products online?
The color of the actual goods refers directly to our real products. We have all products inspected thoroughly during production. If there are any damaged products upon arrival, please contact us immediately so we can assist in tracing the carrier for compensation.
Q
Why is the delivery time different from your description?
Generally, after the products are finished, it will take approximately 30 days by sea transport. However, external natural factors and logistical disruptions beyond our control may sometimes cause delays.
Q
How do I maintain the sofa?
- Leather Sofa: Typically, use a 90% dry dishcloth to wipe clean the dust.
- Fabric Sofa: Designed with a middle dustproof barrier cloth to prevent dirt and water from dipping into the interior, meaning there is no need for regular removal and washing.
- Technology Cloth Sofa: Extremely easy to maintain, just like leather, and can be cleaned using standard fabric sofa cleaners.
Q
What are the warranty terms and quality guarantees?
We offer a comprehensive warranty on our products: 1 Year for Fabric, 1 Year for Leather, and 3 Years for the Mechanism. With nearly 30 years of manufacturing experience, we guarantee highly competitive pricing and premium build quality.
Q
How do I choose a high-quality leather sofa?
Key factors to consider include:
- First-layer cowhide material
- Thicker leather density for durability
- High surface glossiness and wear resistance
- Skin-friendly touch and optimal air permeability
- Reliable color fastness and ease of cleaning
- Zero formaldehyde compliance