Frequently Asked Questions
Can the products be customized according to our requirements?
Yes, we support customized services including dimensions, materials, colors, and finishes to match your specific project or wholesale requirements.
How do you ensure the quality of the products?
We implement a strict quality control process from raw material selection through production to final packaging, ensuring every piece meets international durability and safety standards.
What is the standard lead time for mass orders?
Typically, production takes 30-45 days depending on the order volume and customization specifications. Please check with us for a precise timeline based on your current order.
Do you offer samples for quality evaluation?
Yes, samples can be arranged upon request. Sample fees and shipping costs are usually borne by the buyer, and sample costs can be refunded in subsequent bulk orders.
What packaging methods do you use to prevent damage during shipping?
We use professional export-standard packaging, including multi-layer foam protection, heavy-duty cardboard boxes, and reinforced wood frames or crates for fragile components.
What are your accepted payment and shipping terms?
We accept standard international payment terms (T/T, L/C) and offer multiple shipping options including FOB, CIF, and EXW depending on your logistics preferences.
Atar Furniture
